Types of Insurance Coverage Needed for Dry Cleaners and Laundromats

Apr 26, 2024

Operating a dry cleaner or laundromat comes with its unique set of challenges and responsibilities, particularly when it comes to insurance. The right insurance coverage is not just a legal requirement; it’s a vital part of protecting your business against potential risks and unforeseen events. 

What is legally required in Australia? 

For dry cleaners and laundromats in Australia, the insurance requirements are much like those for other businesses, with some specific needs based on their operations. Key required insurances include: 

Workers’ compensation insurance: Mandatory if you employ staff, covering work-related injuries or illnesses. Given the physical nature of work in dry cleaners and laundromats, ensuring comprehensive coverage under this insurance is crucial for protecting both your employees and your business. 

Third-party personal injury insurance: Required if your business uses vehicles, for example, for delivery or pickup services. This insurance is usually part of the vehicle registration process and covers injuries to other people in an accident. 

Public liability insurance: Not universally mandated but essential for dry cleaners and laundromats, especially considering the risk of customer injuries on premises or damage to customer property, such as garments being damaged during cleaning. 

While these insurances cover legal requirements, considering additional coverages that address the specific risks associated with dry cleaning and laundromat operations can further protect your business from potential financial impacts. 

Essential insurance for your dry cleaners or laundromat  

Choosing the right insurance is crucial for protecting your dry cleaner or laundromat against a range of risks, necessary for safeguarding your business’s assets, continuity, and compliance with legal requirements. 

Property insurance 

Property insurance is essential for protecting your dry cleaner or laundromat’s physical assets, including the building, equipment, fixtures, and inventory. It covers repair or replacement costs arising from fire, storm damage, theft, or vandalism. It’s crucial to ensure your policy reflects the actual value of your assets. There are two main coverage options: 

Replacement cost coverage: Pays for replacing items with new ones of similar kind and quality, without deducting for depreciation. 

Actual cash value coverage: Compensates based on the depreciated value of damaged or lost items. 

Selecting the right coverage depends on your business needs and risk tolerance. Regularly updating your policy is important to keep it aligned with your business values and needs, ensuring you’re fully protected against unforeseen events. This careful management of your property insurance safeguards your business’s financial health and operational continuity. 

Liability insurance 

Liability insurance is crucial for dry cleaners and laundromats to cover costs associated with injuries or property damage for which the business is found liable. This can include incidents like a customer slipping on the premises or damage to a customer’s clothing leading to legal action. It covers legal defence costs, settlements, and medical bills, playing a key role in protecting the business from financial impacts related to such claims. This insurance ensures that unexpected claims don’t significantly disrupt your business’s financial stability. 

Business interruption insurance 

Business interruption insurance, also known as business income insurance, is crucial for dry cleaners and laundromats facing temporary closure due to disasters like fires or floods. This insurance ensures you receive compensation to cover essential ongoing expenses, including rent, payroll, and potentially other fixed costs, during the period your business cannot operate. 

It acts as a financial lifeline, providing the necessary support to maintain your business’s financial health and employee welfare until you can safely resume operations. This coverage is invaluable for mitigating the impact of unforeseen closures, ensuring that your business can weather challenging periods without severe financial strain. 

Workers’ compensation insurance 

Workers’ compensation insurance is critical if you have employees, covering medical expenses and lost wages for those injured or becoming ill due to their work. This insurance is legally required in most Australian states and territories, highlighting the need to adhere to local regulations. 

It not only ensures compliance but also provides crucial support to your staff in case of work-related injuries or illnesses, safeguarding both your employees’ well-being and your business against potential financial liabilities. Staying informed and compliant with these regulations is essential for the smooth operation of your business. 

Equipment breakdown insurance 

Equipment breakdown insurance is essential for dry cleaners and laundromats, given the heavy reliance on machinery like washers, dryers, and ironing equipment. This insurance covers repair or replacement costs if your machinery breaks down, ensuring your operations can continue with minimal disruption. 

Additionally, it can provide compensation for lost income while your equipment is out of service, offering financial protection and stability during periods when your machinery is not operational. This type of coverage is key to managing unexpected equipment failures and maintaining continuous service to your customers. 

Cyber liability insurance 

As businesses like dry cleaners and laundromats increasingly adopt digital technology for bookings, payments, and customer record management, cyber liability insurance has grown in importance. This insurance safeguards your business from losses due to cyber threats, including data breaches, hacking, and ransomware attacks. 

It covers expenses related to legal defence, notifying affected individuals, and providing credit monitoring services to customers impacted by a cyber incident. Cyber liability insurance is vital in protecting against the financial and reputational damage that can result from digital security breaches, ensuring your business remains resilient in the face of online threats. 

Pollution liability insurance 

Dry cleaners, due to their use of potentially hazardous chemicals, need pollution liability insurance. This coverage addresses clean-up expenses and damages if these chemicals lead to environmental damage. It also offers protection against legal fees and fines associated with pollution liability. This insurance is crucial for mitigating the financial and legal risks involved in handling substances that could harm the environment, ensuring that dry cleaners can operate responsibly and with peace of mind. 


Ensuring your dry cleaner or laundromat is adequately insured is not just about meeting legal requirements; it’s about securing the future of your business. From workers’ compensation to pollution liability insurance, each policy plays a crucial role in safeguarding against the specific risks faced by dry cleaners and laundromats. 

By partnering with Trident Insurance, you can access expert advice and tailored insurance solutions that provide comprehensive coverage for your business. Whether it’s protecting against property damage, liability claims, or cyber threats, Trident Insurance is here to support you in keeping your operations running smoothly and efficiently. Contact us today to learn more about how we can help protect your dry cleaner or laundromat with the right insurance coverage. 

Feel free to reach out to our insurance expert today for more information.